Independent Customer Reviews

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Here at TridentUK we have signed up to Feefo, they are an independent feedback system.

It has proved really helpful for Trident as we get to here responses and comments that otherwise may not have been mentioned to ourselves. We hope that our customers also find the reviews useful and informative.

How Do I Leave A Review? - Feefo send out feedback requests between about 4 to 6 weeks after we dispatch orders. Reviews are only sent for completed internet orders. You wont receive feedback requests if you have unsubscribed from Feefo. At the moment we are unable to request feedback for telephone orders.

Our most Recent Feedback

Customer Experience
matthew whittington
on 07-Feb-2019

Good product and customer service. Recommended

Initial good comms via phone about right size for off the peg drysuit for my son.
After the order arrived the neck seal was too big. After speaking with customer services i return the suit and they replaced the seal with smaller item and suit was back with me in a couple of days. They didn't...
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Customer Experience
Trusted Customer
on 07-Feb-2019

Great Service, Excellent product

After looking on line, I spoke to someone at Trident. They were very knowledgeable & helpful. I ordered with a normal delivery , it arrived the day after. Very impressed with the product which I have used several times already.
Customer Experience
Trusted Customer
on 07-Feb-2019
The goods were received very promptly as promised. Drysuit & fleece are excellent. Very easy to get in & out of.
Customer Experience
Keith Marshall
on 07-Feb-2019

Good price great service.

Would recommend
Customer Experience
Christopher Reitz
on 27-Dec-2018
I have still not received this item,so can't really rate it. I'm sure the problem is with the South African postal service which is very unreliable.If it ever arrives I will let you know. I have just ordered a center board brake, hope it arrives!
Regards Chris Reitz
Customer Experience
Trusted Customer
on 22-Dec-2018
Comprehensible website, good prices, fast delivery,
Customer Experience
Trusted Customer
on 21-Dec-2018
Item as described, good service, thx.
Customer Experience
Trusted Customer
on 21-Dec-2018

Quick service, got what I ordered.

Quick service, got what I ordered.
Customer Experience
Trusted Customer
on 19-Dec-2018
Prompt service, as described.
Customer Experience
Trusted Customer
on 19-Dec-2018

Exactly what I wanted.

Exactly what I wanted.

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