Independent Customer Reviews

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Here at TridentUK we have signed up to Feefo, they are an independent feedback system.

It has proved really helpful for Trident as we get to here responses and comments that otherwise may not have been mentioned to ourselves. We hope that our customers also find the reviews useful and informative.

How Do I Leave A Review? - Feefo send out feedback requests between about 4 to 6 weeks after we dispatch orders. Reviews are only sent for completed internet orders. You wont receive feedback requests if you have unsubscribed from Feefo. At the moment we are unable to request feedback for telephone orders.

Our most Recent Feedback

Date Score Customer Comment
22-Jun-2018 Service:

Product:

Good quality product, well-packed and delivered in good time.
21-Jun-2018 Service:

Product:

very good to work with
18-Jun-2018 Service:

Product:

Very efficient with shipping my order, and then they were very helpful with a return and re-order when I realised I had ordered the wrong part.
18-Jun-2018 Service:

Product:

Great service! Helpful and supportive staff!
14-Jun-2018 Service:

Product:

Yes, recommended source of Dinghy bits
14-Jun-2018 Service:

Product:

The cover that was made at the first attempt did not fit as some of the dimensions I gave on the measurement form were ignored. I had to return the cover for re-work. I was disappointed that no offer was made to cover the return postage costs, but the re-worked cover did fit.
14-Jun-2018 Service:

Product:

Trident repaired the socks on my drysuit. The repair is indistinguishable in this area from a new suit. I think that it is a very cost effective option compared to replacing the suit entirely. Trident have also replaced the neck and wrist seals on the same suit.

The actual repair was done very...
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13-Jun-2018 Service:

Product:

Good product range a service the only thing that stopped me giving 5 stars was communication was a bit slow when I ordered a dingy.
11-Jun-2018 Service:

Product:

All round great service
08-Jun-2018 Service:

Product:

Ordered a cover for my Daughters Optimist. This was delivered very quickly ( to Sweden) and fits the boat perfectly. Very happy with the pricing and the Service

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